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Choose your assessment

All our assessments share the same mechanics: profiling, 8 dimensions with 24 questions, an executive session and a report with benchmark and roadmap. Pick the model that matches your current priority.

  • 10 to 15 minutes, at no cost
  • Industry and company-size benchmark
  • Prioritized gaps and 12-month roadmap
  • PDF report sent to your inbox

Pricing & Commercial Intelligence Maturity

Price, margin, governance and commercial analytics

Measures how systematic your pricing, discounting, margin and commercial data management is against your industry and company-size benchmark.

What it measures

  • Pricing strategy and architecture
  • Discount and exception governance
  • Margin and elasticity analytics
  • Commercial capabilities and execution

Operating Model Management Maturity

Alignment between operations and value proposition

Assesses how aligned your processes, structure, capabilities and technology are with the value you promise your customers.

What it measures

  • Value proposition and key capabilities
  • End-to-end processes
  • Structure, roles and performance
  • Technology and change management

Finance & Administration Management Maturity

Finance through an operating-model lens

Assesses how solid your finance and administration processes are: planning, O2C/P2P/R2R cycles, treasury, costing, internal control, close and technology.

What it measures

  • Financial planning and FP&A
  • End-to-end O2C, P2P and R2R cycles
  • Treasury, costing and profitability
  • Internal control, close and automation

Business Planning & Transformation Maturity

Strategy, portfolio, execution and data

Assesses how solid your strategic planning and transformation execution are: capital allocation, governance, project portfolio, digital agenda and data governance.

What it measures

  • Financial strategy and capital allocation
  • Transformation governance and VMO
  • Project portfolio and execution discipline
  • Digital transformation and data governance

Customer Satisfaction & Service Management Maturity

Experience, retention, loyalty and customer intelligence

Assesses how you manage customer relationships: service promise by segment, lifetime value (CLTV), journeys and moments of truth, closed-loop NPS, retention and churn, loyalty schemes built on behavioral economics, and AI-driven next best action.

What it measures

  • Service promise, segmentation and customer lifetime value
  • Journeys, moments of truth and voice of the customer (NPS)
  • Retention, churn, loyalty and behavioral economics
  • Data, artificial intelligence and next best action

SME & Startup Operating Maturity

Hybrid target operating model (TOM) framework

Assesses how ready your company is to scale: strategy and focus, commercial engine, core processes, founder dependency, data, technology and AI, finance and governance.

What it measures

  • Strategy, growth focus and commercial engine
  • Core processes and founder dependency
  • Data, technology and applied AI
  • Finance, cash, governance and scalability

Can't find your topic?

We are adding new assessment models (talent and organization, digital transformation, M&A). Tell us your priority and we will design it with you.

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